Return & Refund Policy

TKMEMSTORE Return and Exchange Policy

At TKMEMSTORE, we are committed to delivering high-quality products and exceptional customer service. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you. Please review our return and exchange policy below:

1. Returns and Exchanges
Eligibility: Returns and exchanges are accepted within 5 days from the date of receiving the product.
Condition: Items must be unworn, unwashed, and in their original condition with all tags still attached.
Proof of Purchase: A valid receipt or proof of purchase is required for all returns and exchanges.
2. Damaged or Defective Items
Damaged/Defective Items: If you receive an item that is damaged or defective, please contact our customer service team within 5 days of receiving the product. We will assist you with an exchange for the same item.
Photo/Video Evidence: To help expedite the process, please provide clear photos or videos of the damaged or defective item for verification.
3. How to Return or Exchange
Online Purchases: To initiate a return or exchange, please email us at tkmemstoreofficial@gmail.com with your order number, and our team will guide you through the return procedure.